What Our Clients Say

"Our incentive winners couldn't stop talking about the Niagara helicopter tour and private winery dinner. Northwood handled every detail flawlessly, from airport VIP service to the farewell breakfast. This was our third program with them, and they somehow keep exceeding expectations."

"As someone who plans recognition programs across multiple destinations, I can confidently say Northwood delivers service comparable to the world's finest DMCs. Their local knowledge, responsive communication, and problem-solving abilities make my job significantly easier."

"Our post-convention tour to Quebec City was the highlight of our annual meeting. Northwood coordinated seamlessly with our convention team, handled all transportation logistics, and delivered guides who truly brought Canadian history to life."

"Managing pre and post-convention tours for 200+ delegates across multiple itineraries is incredibly complex. Northwood made it look easy. Every group departed on time, every experience matched the description, and every guest returned with glowing reviews."

"We have partnered with Northwood for German-speaking groups visiting Canada for fifteen years. Their multilingual guides understand our clients' expectations, and their itinerary recommendations always prove perfect for European visitors experiencing Canada for the first time."

"Safety is our absolute priority when traveling with students. Northwood demonstrated thorough risk management, appropriate insurance coverage, and experienced guides who engaged our students while maintaining appropriate supervision. Parents were thrilled."

"Northwood understands mature travelers. The pace was perfect - active enough to see everything, relaxed enough that no one felt rushed. Accessible accommodations, thoughtful meal choices, and a guide who connected wonderfully with our members made this our best trip ever."

"After disappointing experiences with other operators, Northwood restored our faith in group travel. Everything was exactly as promised, and when one member had a minor health issue, their team responded immediately and compassionately."